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Welcome to the Arizona Massage Board
Arizona Massage Board
Office Hours
Monday-Friday 8:00 a.m.-5:00 p.m. AZ MST
https://massagetherapy.az.gov/
Questions for State Board staff?
Email: [email protected]
Staff responds to email/phone inquiries in timestamp order.
Telephone Inquiries:
Line 1: (602) 881-2304 or Line 2: (435) 610-1119
(Please leave a message with contact info, when operator is on a call, so staff can call back).
U.S. Postal Address
Arizona Massage Board
1740 W. Adams St., S. 3401
Phoenix, Arizona 85007
(Board receives incoming U.S. mail in two weeks, after 3-State mail room processing)
(License Applications may be left in the AZ Boards Building Lobby, at Window #6 , but applicant assistance is only available from Licensing staff online, or by telephone.
State Board website: https://massagetherapy.az.gov/
ARIZONA LEGISLATURE PASSES NEW LAW
ATTENTION MASSAGE THERAPISTS AND NEW LICENSE APPLICANTS
HB 2438 IN 2022 - MANDATES AN ACTIVE DPS LEVEL-ONE FINGERPRINT CLEARANCE CARD, (NON-IV), FOR ALL LICENSES
(THIS IS IN ADDITION TO THE STATE'S REQUIRED NATIONAL CRIMINAL BACKGROUND CHECK, ALSO REQUIRING FINGERPRINTS).
AZ Department of Public Safety
https://psp.azdps.gov/fingerprintClearance/formTriage
Select "Apply for a new card"
Select "Non-IVP"
Complete the application form, providing a second FD-258 fingerprint card, and fee payment directly to DPS.
(EXISTING LEVEL-ONE HOLDERS, NEED ONLY REGISTER ACTIVE MASSAGE LICENSE WITH DPS)
When DPS issues, or updates, your existing Level-One clearance card, scan and email a copy to the Board.
Do not send your original clearance card to the Board.
DPS Level-One clearance cards expire every 6 years. Renew with DPS application form, their fee and new fingerprint submission.
Contact: psp.azdps.gov
(License Applications may be left in the AZ Boards Building Lobby, at Window #6 Reception, but applicant assistance is only available online, or by telephone voicemail).
State Board website: https://massagetherapy.az.gov/
License fee payment is by credit card.
The State does not accept cash or personal checks.
NOTE: State licensing fees are non-refundable, pursuant to A.A.C. R4-25-103
- Initial Arizona Massage License -
(Plan Ahead -- Remember --
First-Time Processing takes three months)
(1) The State of Arizona requires a completed and submitted, initial license application form, a new (passport-quality) color photograph, the authorization number issued after online credit card fee-payment, and an FD-258 inked Federal fingerprint card.
(2) A second inked FD-258 fingerprint card is also required by the Arizona Department of Public Safety to obtain their Level-One clearance card.
(3) School transcripts can only be accepted directly from the school and national Mblex test results from FSMTB. All out-of-state licenses, prior and current, require their written verification.
- Initial license applicants MUST submit 2 FD-258 Federal print cards, after fingerprinting;
One For State Board, the other for Arizona DPS -
NOTE: Initial Arizona massage license applications require the Board application, fee payment & required materials.
Current FBI background check processing averages 12 weeks.
The State Massage Board must wait for Federal national background check clearance before licensing.
When submitting an inked FD-258 Federal fingerprint card, complete all boxes, include your valid Social Security number, and signature for Federal processing.
Arizona State License Renewal?
Avoid Lapse in License & Missed Work -- Renew Early
Apply when within 60 days from expiration. --
Complete the online license renewal application form,
attaching the required proof of citizenship/visa, CE certificates, license fee payment.
Obtain and attach current/or new copy of your DPS Level-One fingerprint clearance card.
Submit for processing.
Arizona Legislature Now Requires
DPS Level-One Fingerprint Clearance Card
For All License Renewals
Arizona law also requires 24 Continuing Education hours before submitting a license renewal application.
Attach copies of CE certificates, Total of 12 CE hours may be online;
but the remaining 12 hours are State-required to be in the classroom, physically, with the instructor. (Live Webinars not a substitute). Instructors provide attendance verification.
NEED CE HOURS?
LMT's attending any monthly State Board meeting (virtually), can receive 3 CE hours that will be entered into your licensing record; once, each two-year licensing period. There is no charge.
This CE credit is for license renewal only. (On the front website page, click on “Meetings” for future time and dates. The CE hours registration link only available before each monthly meeting).
Arizona Ombudsman-Citizens Aide
The Arizona Ombudsman-Citizens Aide
Helping citizens resolve service issues with state agencies.
PUBLIC INFORMATION REQUEST
The public may obtain copies of public records for any Arizona state-licensed therapist, including discipline or administrative letters of concern.
ONLINE PUBLIC RECORDS REQUEST - Online Public Records
PUBLIC RECORDS REQUEST - Download PDF
Complete in writing and email/U.S. mail to the Board.
Arizona State Board of Massage Therapy
1740 W. Adams, St., S. 3401
Phoenix, Arizona 85007
Complaint Form
Anyone believing to have been "harmed" by a state-licensed massage therapist in Arizona, can submit a written complaint requesting investigative review of the therapist, to the State Board.
Anonymous complaints cannot be legally investigated. Complainant identity is confidential and not publicly-disclosed
ONLINE COMPLAINT - Online Form
COMPLAINT FORM - Download PDF
Complete with a pen and mail/email to the Board.
Arizona State Board of Massage Therapy
1740 W. Adams, St., S. 3401
Phoenix, Arizona 85007
ONLINE PUBLIC RECORDS REQUEST- Public Records
PUBLIC RECORDS - Download PDF
Complete with a pen and mail/email to the Board.
Arizona State Board of Massage Therapy
1740 W. Adams, St., S. 3401
Phoenix, Arizona 85007