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Welcome to the Arizona Massage Board
Arizona State Massage Board
Monday-Friday 8:00 a.m. to 5:00 p.m.
(The walk-up lobby window at 1740 W. Adams St. in Phoenix is closed).
Licensing is digital, and application forms are available online and submitted at State Board Website, located at: https://massagetherapy.az.gov/
Questions and to contact staff, Email: [email protected]
Board staff currently responds by email.
Initial Arizona license applications
currently require 10-12 weeks for processing,
because the required applicant national criminal background check
is 8-10 weeks; slower because of the national pandemic.
Ombudsman-Citizens Aide
The Arizona Ombudsman-Citizens Aide
helps citizens to resolve ongoing service issues with state agencies. CLICK HERE
PUBLIC INFORMATION REQUEST
A person may obtain public records related to any licensee, including any discipline or administrative letters of concern, by completing the public records request form.
Please use the "Public Records Request" link to complete and submit your request:
PUBLIC RECORDS REQUEST - online submission
Complaint Form
Anyone alleging to have been "harmed" by a massage therapist, in Arizona, may file a complaint against that massage therapist, when submitted in writing. Complete the online form below and use the second page to provide details.
Use the "Complaint Form" link to complete and submit your report for initial Boad review.
COMPLAINT FORM - online submission
